![]() The benefits of WhatsApp Business Platform/API # Once the volume of messages on WhatsApp ramps up and your team grows, you may need to start using the WhatsApp Business Platform/API. However, WhatsApp Web has the same limitations as the WhatsApp Business app. ![]() Therefore, you can use WhatsApp Web on up to five separate devices (one of which can be a mobile phone) to manage customer relationships. You probably don’t get too many messages anyway. WhatsApp Web can be convenient for you if you run a micro-business with three or four employees. Is there something better than WhatsApp Web? # Once connected, the chat window will open on your desktop app.
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